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Training Tailored Packages

Whether you’re a total social media novice or just want to improve your effectiveness, you can master social media with personalised training sessions. Can’t find what you’re looking for? Give me a call on 01524 752723.

Support Expert Assistance

From giving you a hand to create your social media profiles, to ensuring that all of your departments are working to a clear strategy, I can support your social media activities for as long as you need.

Business Profitability with Ethics

The ‘old’ values of Transparency, Accountability, Trust and Customer Care matter again. I deliver Ethical Sales training & seminars on the new entrepreneurs who are doing it differently.

Products Training materials

As a solution focussed trainer, I develop training products based on identified need, that will support and inspire you. And now you can book your workshops online too.

Social Media is transforming the way the world does business.

People have always done business with people they know, like, and trust and that is the essence of “relationship marketing.” But now, the rapid growth of online social networking has shifted our methods of connecting with customers and potential partners. Organisations that master both new and traditional ways of nurturing customer relationships are reaping the rewards.

Social media has brought about a revolution in communication. In the UK alone, 27 million people use Facebook each month. LinkedIn, globally, has 200 million members and Pinterest is the fastest growing social network site.

So love it or hate it, that’s where your potential customers are hanging out and they are talking! Customers are trusting peer recommendation more than ever and social media is the new word of mouth and that means it’s a good place for you to go and listen!

Social media is also responsible for a change in the way businesses behave. We are now in a new business era where relationships matter and customer care is back on the agenda. Once again transparency, authenticity and accountability matter. Ethical trading is increasingly valued, as unethical behaviour is being exposed on an almost daily basis.

Jane Binnion teaches joined-up thinking for the whole ‘sales’ process; from marketing through to customer care. So whether you are a startup or an established organisation; a total social media novice, or looking for help to review your sales and customer care strategy, you will find something here to give you a hand with that.

And if you can’t find exactly what you are looking for, phone conversations are good too, so give me a call on 01524 752723. Or email me:

What we do
Our clients
Client Testimonials
  • Jane has taken the staff at the NW branch of Quest from social network dummies to competent users in a very short time scale and at a very reasonable cost and we are looking forward to making social media work for us. And she is such a nice person who uses English not techno speak.I recommend Jane to anybody who is serious about using social media for business.

    Robin Dodson
    Quest Consulting Services
  • A big thank you to Jane; her sound advice and step by step course was a fantastic investment, and the skills set she teaches is literally worth it’s weight in gold!

    Eleanor Postlethwaite
  • If you want to know anything about social media, Jane Binnion has the answer! Jane lives and breaths twitter, facebook and all the rest, so knows a thing or two. She’s also very personable and a great teacher, both in the seminar room and in a one-to-one. You can see from the number of recommendations how popular Jane has become within the Lancaster business community, and beyond! I look forward to working with Jane on more social media seminars at Lancaster Chamber of Commerce soon.

    Neil Stoneham
    Senior Copywriter
  • If you need someone to help you find out what you want to gain out of using Social Media Jane is your person. She listens to you and then helps you use which social media platform is best for your business. She is also very personable and great to have on your team. Thanks Jane for your help.

    Aggie McGuinness
    Passionate People Photographer
  • Jane is a absolute gem. She is very knowledgeable about her subject, and makes it fun to learn. She is very enthusiatic, and would definately recommend her.

    Denise Almond
    DMA Accountants
  • As a new user of social media I needed help to find my way. Jane came to the rescue and was superb. Her patience, understanding and expert knowledge of Linked In, Facebook and Twitter helped me get to grips with the important aspects of each, in particular building my Linked In profile, which has helped me develop my business.

    Jules Michaels
    Mary Kay Cosmetics
  • Great lady very patient and very good at what she does. thanks for all your help Jane.

    Stewart Morley
    Stewart Morley Agriculture
  • Jane is a miracle worker. I spent 3 very productive hours with Jane reviewing my business objectives and how the use of social media can help me to meet these objectives. She made it easy to understand and took away a lot of the mystery. In addition to that she makes herself available for on going remote support. Great value for your money.

    Michelle Malkin
    The Business Network
  • Jane is a great trainer and a lovely person to work with. The Chamber has used Jane’s services for a few Social Media Workshops and they have all been very successful. We have already got dates booked in for workshops with Jane in 2013.

    Vicky Lofthouse
    Lancaster Chamber of Commerce
  • Jane recently delivered a training session to our senior leadership team on the subject : Introduction to Social Media. A great session and very enjoyable.

    Garry Payne
    Wyre Council
  • Jane is a true expert in her field. She delivers her training courses in a way that is clear, taking time to explain the hows and whys. Jane is an excellent trainer because she understands how it feels to not know something and proceeds at an appropriate pace for the individual. I have every faith in Jane’s work and would not hesitate to recommend her training courses to anyone.

    Eve Bennett
    Reid Hamilton & Co Ltd
  • Wyre Council was keen to utilise social media to develop better 2 way conversations with residents and to help address our channel shift campaign. We engaged Jane to help us to get the buy in from our Senior Leadership Team to deliver this vision and we are now well on our way. Jane also worked with our Communications, HR and IT team to develop a shared Social Media Action Plan. All learnt new skills through really good interactive sessions. Great value for money. I would recommend Jane and will no doubt be working with her in the future.

    Marianne Hesketh
    Wyre Borough Council
  • Jane is the perfect person to turn to for Social Media Training, she has a great understanding of what can be a very complicated subject for some. She is highly professional, is a good listener and understands how to join-up the various Social Media Platforms. Thank you Jane.

    David Millington
    David Millington Photography
  • Jane can explain the principles of social media marketing and train people to use the major social media platforms in a manner that is simple and easy to understand. I highly recommend her services.

    Tom Cumpsty
    Marketing Director
  • I have been working with Jane’s Social Media since March 2011. During this time she has managed to de mystify the whole social media arena for us as well as setting us up a successful face book page and helping me get going on twitter. These two social media have helped us get our business messages out and about very efficiently.

    Alan Schofield
    Growing with Nature
  • Jane’s half day tutorial in social media enabled me to make a quantum leap forward in promoting my new business through Face book and Twitter. It was well worth the modest investment.?

    Richard Gibbons
    Proud to Ride
  • ?Jane’s extensive knowledge and understanding of social media have provided us with the insights and confidence we needed to put together a plan for embedding social media in the culture of our organisation.

    Deborah Garnett
    Eden District Council

Eva Winner 2012