This year my customers will be coming out from behind their logo and building successful relationships that will grow their organisation.
Ethical sales skills
Training Human Sales Staff
Now we all know very well that people buy from people they know like and trust, and so it would seem that there is something deeply fundamental getting lost in the sales training process. In this new business era of transparency and accountability, the need for good customer engagement is crucial.
A good time to get Ethical
Transparency and accountability is the new business model, whether you are a sole trader, a head teacher, or run a country. Unethical behaviour is being exposed. Change is coming and it’s coming fast.
Ethical Trading is so much more than an ethical product
If we do not treat our own customers as well as we possibly can, then not only are we being unethical but, with the speed of communication now, we will soon be caught out.
Getting Real Customer Feedback – The Role of Social Media
Customer feedback is crucial for business growth, both positive and negative. Social media is a perfect tool for listening and responding.