• Skip to main content
  • Skip to primary sidebar
  • Skip to footer

Jane Binnion

  • Home
  • Social media training
  • Ethical sales training
  • Women in business
  • Blog
  • 0 items£0.00
Home > Binnion Blogs > Online reputation management > Page 2

Online reputation management

September 1, 2014

Getting the whole team on board with social media – A case study.

socialmedia-for-busy-people

Back in May I wrote ‘What if organisations stopped being scared and got the whole team on board with their social media strategy?’ Then this summer I was invited to deliver team training for Safety Management UK a Fire Risk Assessments & Fire Safety Training organisation, an organisation that encourages all the team to use social media in work time.

Filed Under: Business growth, Facebook for business, Online reputation management, Social media policy, Social media tips, Social media training

July 13, 2014

The unforeseen social impact of social media.

We need to train ourselves to stop and think “Who will see this?” and not share pictures of other people without permission – just in case. I grew up with the saying, “it’s not my news to share”. I think that’s possibly a good rule for social media. If someone wants people to know their news, they will tell them themselves.

Filed Under: Facebook for business, Online reputation management, Online safety, Social media policy, Social media tips, Social media training, Young people and social media

July 8, 2014

The right to be forgotten – simplified

A version of this article first appeared in Jane Binnion’s column in the Lancaster Guardian What is ‘The right to be forgotten’ ? One of the concerns that people talk to me about is, with so much information being on- line, can old information be dragged up and used against you? – as in the […]

Filed Under: Online reputation management, Online safety, Social media tips

May 21, 2014

What if organisations stopped being scared and got the whole team on board with their social media strategy?

Social media policies are increasingly popular, yet costly mistakes are still being made. What if we put less emphasis on having a piece of paper and made a commitment to train our staff, build a fully inclusive strategy and have the whole team as your customer care eyes and ears?

Filed Under: Business growth, Online reputation management, Online safety, Social media policy, Social media tips, Social media training Tagged With: social media policy, staff training

May 12, 2014

Young people and social media. Whose job is it to keep them safe?

Seeing it differently

The young people and social media debate is now on a par with the sex education debate. Who should teach our young people to keep safe, teachers, or parents?

Filed Under: Online reputation management, Online safety, Social media policy, Social media tips, Social media training, Young people and social media

April 19, 2014

Taking good care of your social media manager.

If a skilled and experienced social media manager can make a mistake like the guy from US Airways, what about all those who have just been given the job with no training?

Filed Under: Facebook for business, Online reputation management, Social media policy, Social media tips, Social media training Tagged With: social media coaching

April 6, 2014

Getting off the fence to show your customers you have substance.

Honey Maid was heavily criticised for a previous advert by people who take a homophobic stance in life. This company could have got scared and panicked , but they didn’t, they stood their ground and came back with this wonderful, non aggressive response.

Filed Under: Business growth, Ethical sales skills, Online reputation management, Social media tips, Social media training

March 29, 2014

Hellmann’s is 100 years old – have they lost the plot?

I discovered that Hellmann’s are knowingly selling a faulty product. I was intrigued enough to start doing a bit of research and found some interesting worm cans.

Filed Under: Business growth, Ethical sales skills, Online reputation management

March 14, 2014

Have you pee’d anyone off lately?

The more we can be clear about what we are and what we offer the easier it is for people to decide if they want to follow us/ trust us / buy from, us or keep well away from us!

Filed Under: Business growth, Ethical sales skills, Online reputation management

February 10, 2014

Are your staff drowning in your policies?

I am increasingly hearing organisations asking for a social media policy to be drawn up. It’s great to have a policy on important issues, but what do you do then? if your staff don’t actually understand your policy then it’s just a waste of time, paper and money.
#Think. If the policy is important enough to be written then surely it must be worth training your staff so that they understand it too?

Filed Under: Online reputation management, Online safety, Social media tips, Social media training Tagged With: social media policy, staff training

  • « Go to Previous Page
  • Go to page 1
  • Go to page 2
  • Go to page 3
  • Go to Next Page »

Primary Sidebar

Recent posts

  • Are your customer care systems letting your social media team down?
  • We just keep on growing – Growing Club 4 and The Sowing Club
  • Seven things women in business can learn from Cat Smith’s election campaign
  • We never make the same mistake twice…
  • A week of not being Wonder Woman

Post categories

Get in touch

The best way to get hold of me is to pick up the phone, I’m always happy to chat.

01524 752723
07521 314926

If I’m not there, leave a message and I’ll get back to you as soon as I can.

Alternatively, you may find me on Twitter @janebinnion or you can send me a message using this form

    Footer

    • Facebook
    • LinkedIn
    • Twitter

    Recent blog posts

    • Are your customer care systems letting your social media team down?
    • We just keep on growing – Growing Club 4 and The Sowing Club
    • Seven things women in business can learn from Cat Smith’s election campaign
    • We never make the same mistake twice…
    • A week of not being Wonder Woman

    Newsletter

    Legal & technical

    • Privacy Policy
    • Cookie Policy

    Trading name of Ethical Business Training Limited.
    Registered in England and Wales No: 9466041
    45 Meadow Park, Galgate, LA20NH.
    Director Jane Binnion

    © 2010–2022 · Site by Powerhut · Built on the Genesis Framework