There are all sorts of info-graphics, algorithms statistics, webinars and best-selling books on how to use Facebook for business.
This man hasn’t read any of them, but the way Mark used Facebook last month is probably the best lesson anyone could ever have.
This is how Facebook for business really works…
Mark then went on to make appointments with 2 new customers. Not bad for an hour on Facebook eh?
Now Mark ain’t no Facebook wizz. He say’s he doesn’t understand social media at all. But what he did was natural and spot on, he was on Facebook when everyone else was there, at 9.45pm on a Friday evening!
And he didn’t post and leave, he was ‘in the room’ and responded to people live. Had he replied 2 days later he might have lost them.
That is such a great reminder that this is social media and we have got to be where are customers are, when they are there, and talk to them! Simples!
PS. Mark does the BEST job on my car, despite it being covered in dog hair. I totally recommend him 🙂
Jane Binnion is a social media trainer who delivers training for individuals and teams in house and remotely. Jane’s next workshop is Blogging for Beginners. For more details and to book click here