This week I went to see Michael Finnigan CEO of i2i , and I had an ‘ah ha ‘ moment when Michael enabled me, for the first time ever, to get my head around the true purpose of a mission statement – engaged staff equals a better customer experience.
This week I went to see Michael Finnigan CEO of i2i , and I had an ‘ah ha ‘ moment when Michael enabled me, for the first time ever, to get my head around the true purpose of a mission statement – engaged staff equals a better customer experience.